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How to see SMS Campaign Report ?

 

Steps to Access the Delivery Report

  1. Navigate to Reports
    • In your dashboard, click Reports in the left-hand menu.
  2. Open the Delivery Report
    • Select Delivery Report from the list.

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  1. Review Report Details
    • The report displays:
      • Message Content : Full text of sent messages.
      • Message Status : Delivered, Undelivered, or Failed.

                              •      Delivery Metrics : Total messages sent, delivered, and undelivered counts.

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Why Use the Delivery Report?

  • Track real-time delivery success rates.
  • Identify and resolve issues with undelivered messages.

••Validate campaign performance for compliance or auditing.

Steps to Access the Campaign Report

  1. Navigate to Reports
    • In your dashboard, click Reports in the left-hand menu.
  2. Open the Campaign Report
    • Select Campaign Report from the list.

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     3 .Explore the Report Table

            •        Scroll down to view the campaign data table.

          Understanding the Icons

Three action icons appear in the report table for quick access:

 

  1. ≡ (Three Bars Icon)
    • Purpose: View the Delivery Report directly.
    • Use Case: Check real-time delivery statuses (delivered/undelivered) for individual messages.CleanShot campaign 1CleanShot d 2-1
        2.ⓘ (Info Icon)
    • Purpose: See detailed message statuses.
    • Statuses Include:
      • Delivered: Message reached the recipient.
      • DND Refund: Message failed due to "Do Not Disturb" settings.
      • Explicit: Message blocked by the recipient’s explicit opt-out.
      • Expired: Message timed out (e.g., network delay).
      • Rejected: Message failed (invalid number, carrier block, etc.).

CleanShot 2025-03-07 at 17.16.02

CleanShot latest i report

 

  1. ⇩ (Download Icon)
    • Purpose: Export the report as an Excel file.

                  •      Use Case: Share data with stakeholders or analyze offline.

CleanShot 2025-03-07 at 17.18.50

CleanShot latest of download

Why Use the Campaign Report?

  • Track campaign success with delivery rates and error logs .
  • Troubleshoot issues using status codes like DND Refund or Rejected .

      •      Export data for presentations or deeper analysis.

Steps to Access the Archive Report

  1. Navigate to Reports

        •         In your dashboard, click Reports in the left-hand menu.

        2 . Open the Archive Report

          •        Select Archive Report from the list.

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         3.Filter by Date Range
    • Select Month/Year: Choose the month and year for the historical data.
    • Set Date Range:
      • From Date: Pick the start date of your desired period.
      • To Date: Pick the end date of your desired period.

    4.Download the Report

                  •           Click Download to export the report as an Excel file.

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Key Features of the Archive Report

  • Historical Data Access: Retrieve reports from the past year or older.
  • Custom Date Ranges: Filter data by specific periods (e.g., quarterly, yearly).

      •     Export Flexibility: Download reports for offline analysis or sharing.